This is a page from our original site, please click here to visit our current site!

Terms & Conditions of The Private Reserve

All Diamond Prices Subject To Change Without Notice.

Wire Transfer Instructions

Credit Card Requirements

0% Sales Tax for Real!

All prices are subject to change without notice

Diamond Cartel Price Increase = Immediate $$$ Increase To The Cutters
= Immediate Increase in the Price of Nice Ice

O.K., Boys and Girls... Diamond prices FLuCtuAte just like stock prices and unfortunately we don't have control over either the diamond or the stock market... Therefore, all diamond prices are subject to change without notice. In the event of changes in the market, the diamond prices listed in our Private Reserve will be immediately Null & Void as of the effective time of the market change regardless of whether we have been able to update the listing. All diamonds not paid for in-full prior to a market change will be subject to the new market price. Once again for the record... All diamonds not paid for in-full prior to a market change will be subject to the new market price. If you did not lock in the price of the diamond you are considering by paying for it in-full prior to the market change, then you will have to pay the new price for the diamond if the market changes, i.e. if AOL was at $35.00 per share on Thursday and the price goes to $55.00 a share on Friday, then you can't buy it at $35.00 per share anymore regardless of how many times you told your broker that you were planning to buy the stock... If you didn't actually buy the stock, you didn't buy the stock and you can't have it at $35.00 a share anymore... By the way, if you didn't catch the hint, the market changes "usually" occur Thursday at midnight but occasionally they do change during the week... So contemplating the lint in your navel over the weekend is probably fine, but doing it on Thursday might cost you some extra bucks. In case you're wondering, we've "never" seen a substantial decrease in the price of diamonds, so don't hold your breath... After all, DeBeers controls more than 60% of the market and we've been waiting more than twenty years for that phenomena to occur and from what we've seen the other diamond distribution pipelines follow the lead of DeBeers so we don't expect to see it any time soon.

Prices listed in the Private Reserve are in U.S. Dollars and do not include mounting, shipping, or insurance. Our brokers fee is included in the price listed. Additional charges may include mounting, shipping, diamond grading tools, etc.

Please note that we reserve the right to refuse any sale at our sole discretion.

Payment by Wire Transfer:

Most of our customers have never initiated a wire transfer before and tend to be a bit nervous about doing so... First know that the process for completing a wire transfer is extremely simple and second know that many people have blazed the trail before you and you can review their comments on The Public Eye and even contact a few of them... If we didn't deliver what we promise, everybody on the internet would know about it via the Better Business Bureau, The Public Eye or The Jewelers Vigilance Committee in New York City.

If you are paying for your purchase by wire transfer, the procedure is simple... We will email or fax you a page of instructions which you simply walk into your bank, hand to a teller, and say "I need you to do this"... They'll take care of it from there... Your bank will provide you with a receipt and confirmation number for the transaction... Notify us that the wire transfer has been initiated and we'll start looking for it... If you initiate your wire transfer in the morning, we will usually have it in the afternoon in time to ship your diamond to you for delivery the next morning... Note that the banks are unable to initiate a wire transfer on Friday afternoon because the Federal Reserve closes down for the weekend [hey the banks have to have some excuse to float on your money a little longer]... So wire transfers initiated on Friday will usually show up in our account on Monday at which time we'll ship for Tuesday...

If you happen to be a customer of Wells Fargo Bank, please note that you may NOT direct deposit to our account regardless of what the clerk at the counter tries to convince you of... Any deposits other than wire transfer or "cold hard cash" will result in a thirty day hold while we wait for the funds to clear... We do NOT accept personal checks, cashiers checks, or money orders regardless of what the brilliant idiots at Wells Fargo tell you, it is not their company and they do not have the authority to decide how we accept payment for the diamonds that we ship! No exceptions! There is a procedure for sending internal wire transfers within Wells Fargo, if the teller does not know the procedure have them contact our branch using the contact information contained on the form... If you get stuck, you can always call us toll free from the bank at 1-888-642-3423 and we will help them do their job... Heck, we can even initiate a conference call between them and the Vice President of Wells Fargo Bank here in Oregon ;-)

Please note that we reserve the right to refuse any sale at our sole discretion.

Requirements for Credit Card Purchases:

In an attempt to do what we can to stem the flow of credit card fraud, we only accept payment via credit card from residents of the United States and Canada where we may benefit from the cooperation of the various law enforcement agencies working to reduce the perpetration of credit card fraud and identity theft. We hope that you understand that our policy for accepting payment via credit card was created in an effort to protect "the innocent majority" from the bad guys who don't want to work for a living and contribute to the well being of society like the rest of us.

In the event that we elect to accept full or partial payment via credit card there is a simple procedure that we must follow to prevent fraudulent charges and identity theft. The "process" is actually quite simple... [1] we email or fax you a "Credit Card Authorization Form" complete with a detailed description of the item you are purchasing and how much you are authorizing us to charge on your credit card this one time [2] you enter your credit card information on to the form and take it to a licensed Notary Public who will witness your signature on the document and then you [3] fax the completed form to us at 503.296.2221 for immediate processing and we [4] verify your address, telephone number and account status with the bank that issued the credit card and [5] authorize the transaction so that we may [6] ship your purchase to a "staffed" Fed Ex station close to you where [7] you sign for the package personally and [8] enjoy your new puppy... The entire "process" can take as little as fifteen minutes... It's up to you... You may be able to find a Notary Public at your workplace, at your bank, or at the local Mail Boxes Etc. or UPS Store. You can fax the form from the Notary Public's office and we can process your order the moment we receive your fax.

If you are not able to complete the credit card authorization form and/or reside outside of the United States, but still want to use your credit card to pay for your purchase, we suggest obtaining a cash advance from your credit card company and sending us a wire transfer as payment. Obtaining a cash advance is as simple as walking into your bank and sliding your card through their terminal and depositing the funds to your checking account which you can then wire us the money out of... Most credit card companies only charge a 1% "cash advance fee" for this service which is much less than the 3.5% merchant fee that is built into our selling price so you are actually saving money! The reality is that if you have the credit available on your credit card, then you have the money available to take a cash advance... If you bank with Wells Fargo, whatever you do, don't let the bank talk you into depositing a credit card check into our account because it will not only cost you 3.5% in merchant fees, but we will wait more than a year to ship the diamond to you. Seriously.

All of the steps for paying by credit card are outlined below:

1. We will require a legible copy and/or scan of your valid drivers license, a scan sent via email is preferable because if we can't see the picture and read the information on your driver's license we won't process the transaction. Send this to us with the Credit Card Authorization Form.

2. We require a signed and notarized credit card authorization form which we will provide.

3. We require the full name, telephone number, and address of the Notary Public witnessing your signature of the document. This information will be verified with the State Agency licensing them to do so for verification purposes.

3. We will not ship the product until we receive a faxed copy of the credit card authorization form complete with your signature. If the form is incomplete or inaccurate you will need to complete a new form, have the form notarized again and fax it to us, we will not amend your form after it has been received as it is considered to be a signed legal contract.

4. We will only ship to a "staffed" Fed Ex location. We will not ship merchandise to your billing address, work address, parents address, fiancés address, P.O. Box, or any other address that is not a "staffed" Fed Ex location. We will not ship to a Copy Center or any other business which happens to offer Fed Ex Services. We will only ship to a "staffed" Fed Ex Station. For those of you who think this is ridiculous, you can thank the 14 year old, drug running punk gang members who have made it a practice of ordering expensive items off of the internet using credit cards which have been re-issued off of an identity theft to a new address which just happens to be a drug house... The "scam" works by having the "recipient" play basketball or something a block or two up the street from the delivery address along the route taken by the delivery truck and then they waive down the driver and say "I'm so-and-so from [the address] do you have a delivery for me?" which results in the package being signed and delivered to an address other than the billing address on file with the credit card company... Had the driver pulled up to the address on the box, it is likely the package would not be delivered because it would be recognized as a vacant house or active drug house... Don't believe us? Call Fed Ex Security or the detective division of your local police department and ask them if they're aware of the scam... We are, we've been burned by it [once] as have most of the other internet diamond dealers.

6. Whoever pays for the diamond will be the person who's name appears on our sales receipt and must be the person who the package will be addressed to and must be the person who picks up the diamond at the Fed Ex Station. A valid Drivers License, State Identification Card or Passport with a legible photo will be required for delivery. No other person will be allowed to accept receipt of merchandise paid for by credit card. Our packages are labeled in such a way that make it impossible for Fed Ex to deliver the package to any person other than the named recipient. Our packages can not be rerouted to another delivery address once they have been entered into the Fed Ex system, they can only be returned to our office. Be aware that we work closely with Fed Ex Security to monitor the delivery of our packages and we report suspicious activity to Local Law Enforcement and the F.B.I. to the extent that we actually have a specific F.B.I. Agent assigned to us... All of this means that we might ship a package out to somebody who we suspect to be perpetrating a credit card fraud, but it might be a law enforcement agent who accepts your signature of the package and arrests you when you accept delivery. If you're looking for an easy target, we suggest you find another vendor because we're not it... We've Bagged & Tagged four credit card fraud perpetrators at the time of delivery since being tagged by one and we're looking to add a few more notches to the butt of our rifle if you know what we mean... Thus far, California, Texas, North Dakota and Florida seem to be our favorite places to hunt ☺

7. We will not accept credit card payment under any circumstance for diamonds shipped outside of the United States and Canada... We apologize, but the list of banned "credit card" countries does include the U.K., Belgium, France, Switzerland, Hong Kong, Japan, Australia and anywhere else which isn't the United States or Canada. If you're not a resident of the United States or Canada we require payment via wire transfer. Oh and please stop asking us to send diamonds to Nigeria and Indonesia, you're only embarrassing yourselves "everybody" is aware of The Nigerian Scam. In fact, the scam has become so recognized that we couldn't ship to you if we wanted to because our insurance company won't even insure packages destined for Nigeria or Indonesia anymore so you can stop asking us about paying with a check as well...

8. In case you haven't figured it out by now, we're not all that fond of credit card transactions... We're not looking to accept payment by credit card and have all but eliminated it as a form of accepted payment. The fraud rate is so high for on-line transactions that the most popular topic of discussion amongst the internet diamond dealers when we get together to chat at the trade shows is whether we're going to continue to accept credit cards for another year... Which brings us to another point, if you don't think that we share suspected credit card users with each other, you're so, so wrong... Two of us popped one credit card perp. at the same time in one Fed Ex office where he was apprehended by a Fed Ex security team when he accepted receipt for the package which at that moment became stolen goods obtained via identity theft, that's what we call a "double tap"! Once again, these measures were created to protect the identity and credit ratings of our honest clients from the few people who would rather prey upon your credit rating than work to maintain their own. We hope you understand...

Please note that we reserve the right to refuse any sale at our sole discretion.

0% Sales Tax for Real!

We are located in Roseburg, Oregon http://www.visitroseburg.com and since Oregon is a state that does not impose sales tax it is our civic duty not to collect sales tax from you... Please do not ask us to ignore the law... We simply won't do it... No exceptions... No matter what you say to try and convince us, we simply will not bend the rules for you... We know that this is difficult, but try to get used to the concept that you will not be paying sales tax... Look... If you really feel the need to pay sales tax, you can walk into your local tax assessors office with your sales receipt and confess that you purchased your diamond from Oregon and beg for a good lashing... Who knows, the little guy behind the desk just might be that kinky.

Once again, all prices are subject to change without notice due to fluctuations in the world diamond market or as commanded by our suppliers. In the event of a change in the world diamond market, the diamond will be sold at the new market price regardless of what it is - or was - listed for in our Private Reserve unless the diamond was paid for in-full in advance of the change in the market.. No exceptions will be made because changes in the world diamond market are beyond our control. While every effort is made to prevent typographical errors, we are not responsible for errors and/or omissions. Thank you for your understanding.

AGS® is a registered trademark of the American Gem Society (702) 255-6500
GIA® is a registered trademark of the Gemological Institute of America (760) 603-4000