"I asked a company on the internet about what my options were if I didn't like the diamond that they sent me... they told me I would like the diamond and that was all there was to it... I buy it... They ship it... I own it."

Does that sound like a return policy to you? It doesn't to us... that sounds more like they don't want the diamond either. We suggest you purchase from a reputable company that sells diamonds they know they can sell again. We offer a no risk money back guarantee with a 21 day inspection period, so that you have adequate time to arrange to have the diamond evaluated by an independent gemologist, present it to your fiancé while the two of you are on vacation or have that special custom ring made. For your peace of mind, we suggest you to have the characteristics of the diamond verified by an independent GIA Graduate Gemologist of AGS Certified Gemologist Appraiser regardless of who you purchase it from so that you don't fall out of your chair five years from now when 20/20 does an expose on internet diamond dealers or something like that. You'll be able to sit back in your recliner and laugh while thinking "Boy am I glad I had mine checked out!" Of course, if you are not completely satisfied with your purchase from our company for any reason, let's say her cat looks at it funny, we'll refund the full purchase price of the diamond with exception of the shipping fees as explained in our 100% Satisfaction Guarantee.